Exit Interview

(1) What is your essential question and answers? My essential question is "What is the best way to run a profitable retail pharmacy?"  My answers are:
 - The pharmacist should make sure patients understand their prescriptions.
- The pharmacist should ensure profit off of each prescription he sales.
- Hiring a pharmacist lab technician to improve efficiency 
        My best answer would be my first answer. Through this, the patient care that each patient should recieve is handled better. The patient fulfills their prescription regiment which entails that more profit can be made off of each prescription distributed. This is the easiest and most effictive to ensuring profit in a retail pharmacy. 

2.  The process that I took to get to this answer would be mentoring at my pharmacy to see what was being done there to keep patients coming back and the establishment open. I wanted to take note of each step that was being taken to ensure that the patients were being handled properly with patient care and financial aspects  were being handled. I also researched through different pharmaceutical companies to see what prescriptions were being sold at and how the pharmacist could make more money off of selling them.

3. The only problems that I faced while trying to find an answer to my essential questions were how I was going to handle many patients that didn't really want to communicate with me and give me specific answers to why they kept coming back to this pharmacy. I resolved it by finding my answers in the conversations that my mentor was having with the patients to see what she was doing and also what steps were being taken with each patient. 

4. My two greatest sources that helped me answer my essential question were my mentor, Grace Lin and my book, "The pharmaceutical Industry" by Roman Espejo. Grace Lin was a great help in finding the answers for my essential question because she let me observe the steps that she was taking to keep her establishment afloat. Also the steps that were being taken to ensure that patients were being handled safely and efficiently to keep them coming back. My book was a great help because it defined the aspects of the pharmaceutical industry that I needed to see to understand how profit was being made and also how to make it while being a pharmacist.